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Warranty

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12-month warranty coverage on all products purchased from izzclusive.com.

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Warranty Coverage

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All products purchased from izzclusive.com are covered by a 12-month warranty against manufacturing defects, provided by Izzclusive FZE LLC. This warranty does not extend or replace any separate manufacturer warranty that may apply.

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Warranty Period

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The 12-month period begins from the date the order was originally delivered to the customer.

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What's Covered

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Manufacturing defects that affect the normal use of the product when used as intended.

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What's Not Covered

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The warranty does not cover physical damage (drops, impact, scratches), liquid or water damage, damage from misuse or unauthorized modifications, normal wear and tear (such as battery degradation over time or cosmetic aging), damage caused by power surges or improper charging, or any failure caused by repairs performed by parties other than Izzclusive or its authorized service partners.

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How to Claim

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Email info@izzclusive.com with your order number, a description of the issue, and photos or a short video where applicable. Our team will respond within one business day with next steps.

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Resolution

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Where a defect is confirmed, Izzclusive will arrange repair, replacement with an equivalent product, or a refund at its discretion.

Izzclusive FZE LLC
Trade License No. 262648999888
Office BC-890178, 26th Floor, Amber Gem Tower, Sheikh Khalifa St, Ajman, UAE
Email: info@izzclusive.com  ·  Phone: +971 50 280 6958